Privacy Policy

1. Overview & Commitment

Welcome to Gamesona ("we", "our", or "us"). We create educational, trivia, phonics, and vocabulary-building games designed to stimulate cognitive abilities for learners of all ages. We take your privacy seriously and are committed to safeguarding personal data in compliance with global privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA).

This Privacy Policy details what information we collect, how it is handled, who it may be shared with, and your rights regarding your personal information when using our mobile applications, web platform, and related services.

2. Information We Collect

We collect minimal personal information to deliver our gameplay features and maintain synchronized cross-device progression. The data we collect includes:

Account Information: If you choose to create a registered Gamesona profile or link with Apple ID or Google Sign-In, we collect your name, email address, and authentication token provided by the identity provider.
Gameplay & Progression Metrics: XP points, level progression, daily login streaks, coins earned and spent, completed word search boards, trivia accuracy rates, and custom study deck flashcards.
Device & Technical Telemetry: Device model, operating system version (iOS/Android), unique device identifier (IDFV/Android ID), app build version, IP address, performance diagnostics, and crash logs to resolve technical issues.
User-Generated Study Sets: Question and answer pairs, vocabulary lists, and flashcard decks you voluntarily author and publish to the community library.

3. How We Use Your Information

We use the data collected strictly for legitimate operational purposes:

To provide, maintain, and personalize your brain-training puzzles, word games, and flashcard study decks.
To synchronize your game state, high scores, and virtual coin balance seamlessly across iOS, Android, and web devices via secure Supabase cloud infrastructure.
To power competitive features such as global XP leaderboards, streak multipliers, and daily achievement badges.
To process VIP Master Subscriptions and in-app coin purchases securely via the Apple App Store (In-App Purchase) and Google Play Billing.
To detect, prevent, and address technical bugs, security breaches, and fraudulent gameplay activities.
To respond directly to user feedback, inquiries, and customer support tickets submitted via our contact channels.

4. Children's Privacy (COPPA & Family-Safe Guarantee)

Gamesona takes children's safety and privacy with utmost seriousness. Our Kids Mode is specifically designed to provide a 100% safe, educational, and COPPA-compliant environment for children under 13:

We do not collect personal identifiable information (PII) from children in Kids Mode.
Kids Mode does not contain behavioral tracking, third-party advertising, or unmoderated community communication channels.
All audio cues, animal sounds, and visual choice flashcards are stored locally on the device or served securely without user profiling.
Parents and legal guardians have the right to inspect, review, or request complete deletion of any data related to their household at any time.

5. Data Storage, Security & Retention

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse:

All data transmitted between mobile devices and our servers is encrypted using Transport Layer Security (TLS 1.3 / HTTPS).
User authentication tokens and sensitive records are stored in encrypted databases hosted on certified cloud providers with strict access controls.
We retain user data only for as long as your account remains active or as required to fulfill legal and regulatory obligations.

6. Third-Party Service Providers

We may engage vetted third-party service providers to facilitate essential app functionalities:

Apple App Store & Google Play: For handling app delivery, updates, and in-app purchase billing. We do not store or have direct access to your credit card or payment credentials.
Supabase Cloud: For secure database management, user authentication, and real-time cloud data synchronization.
Crashlytics / Sentry: For anonymized crash reporting and rapid resolution of software defects.

7. Your Rights & Data Choices

Depending on your geographic location, you possess significant rights regarding your data:

Access & Portability: You may request a copy of the personal data stored in your Gamesona account.
Correction & Update: You may update your profile details and preferences directly within the in-app settings menu.
Account & Data Deletion: You may request permanent deletion of your account and associated game records at any time.
Opt-Out of Analytics: You can disable diagnostic data sharing through your device's operating system settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect modifications in our games, technological advancements, or statutory requirements. When updates occur, the "Effective Date" at the top of this page will be revised accordingly. We encourage players to review this page periodically.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please reach out directly through our Help Center & Contact form.